PS
Open to Bangkok hybrid / remote roles

PIYAPHAN
SUKPONG

IT professional with 3+ years gathering requirements and delivering end-to-end solutions across 5 stakeholder groups — from analysis and design to production deployment, backed by a hands-on technical background.

Experience
3+
Years
Stakeholder Groups
5
Per project
Focus
BA + Coordination
Requirements & delivery
Scroll to explore
About

Analyst who
ships real systems

IT professional with 3+ years gathering and analyzing requirements across 5 stakeholder groups — owning the full cycle from problem analysis and solution design through to production deployment.

Strong background in requirements gathering, stakeholder management, SDLC, and UX prototyping — backed by hands-on technical skills (SQL, REST APIs, Terraform, Docker) that let me work closely with engineering teams.

Open to Bangkok-based hybrid or remote-friendly roles.

whoami.sh
piyaphan@devbox:~$ cat me.json
{
"name": "Piyaphan Sukpong",
"role": "Business Analyst (IT)",
"location": "Chonburi, TH 🇹🇭",
"stakeholder_groups": 5,
"status": "open_to_work",
"relocation": false,
"stack": ["Requirements", "Stitch", "SQL", "Terraform"]
}
piyaphan@devbox:~$
Skills

The full stack

What I do day to day

Most of my time goes into project coordination — gathering requirements from stakeholders, writing functional specs, planning timelines, and reporting progress to management. I run UAT cycles, coordinate user training, and keep cross-functional teams (ops, devs, vendors) moving in the same direction through the SDLC.

Technical foundation I lean on

On the technical side, I'm comfortable enough with AWS, Terraform, Docker, and GitHub Actions to set up and reason about infrastructure — not as a specialist, but enough to coordinate confidently with engineers, troubleshoot at a basic level, and ship small things myself (Linux servers, Nginx, FastAPI/Node.js, SQL databases). It's a supporting toolkit for the coordination work, not the main focus.

Experience

Where I've worked

02/2023 — PRESENT
C2K IT Service
Bangkok, TH
Technical Project Coordinator / System Engineer
  • Gathered and translated business requirements into technical specifications and system designs
  • Presented project progress updates to executive management team, communicating status, risks, and next steps clearly
  • Conducted user training sessions — coordinating between end-users and developers to ensure smooth adoption
  • Coordinated with vendors and internal teams to resolve infrastructure and integration issues
  • Performed root cause analysis (RCA) and communicated resolution status to stakeholders
  • Implemented monitoring and alerting systems; defined thresholds with operations teams
  • Automated manual workflows — reducing operational overhead and human error
  • Managed Linux-based systems, service configuration, and security compliance
Key Project: Golf Cart Tracking System — coordinated requirements across 5 stakeholder groups, shipped a QR-based tracking system
Key Project: NetPulse — network monitoring system, currently rolling out to production
Projects

Things I've built

COMPANY PROJECT
Golf Cart Tracking System
Coordinated requirements across 5 stakeholder groups and shipped a QR-based vehicle tracking system, replacing the golf course's paper logs. Built the deployment with Cloudflare Workers, GitHub Actions CI/CD, and Terraform.
Cloudflare WorkersTerraformGitHub Actions
View Project ↗
COMPANY PROJECT
NetPulse
Gathered reporting requirements from internal teams and built a VMware-hosted network monitor with per-device domain filtering, automated CSV/ZIP reports, and bandwidth-based alerts. Currently rolling out to production.
SQLiteVMwareUFW
PRACTICE
UI/UX Mockups (Stitch)
Self-practice using Stitch (AI design tool) to mock up app flows — including an IT helpdesk app and a mobile marketplace concept — before handing requirements to developers, to align on UX early.
StitchUX FlowWireframing
View Project ↗
SIDE PROJECT
IT Support Helpdesk App
Built in personal time to practice mobile development. A ticketing app connecting employees and technicians with real-time chat, GPS tagging, and Supabase-backed role access.
FlutterSupabaseRiverpod
Certifications

Credentials

☁️
AWS Cloud Fundamentals
AMAZON WEB SERVICES
✓ Completed
🌐
Networking Fundamentals
SELF STUDY
✓ Completed
Education

Academic background

🎓
B.Eng. Information Technology
Mahanakorn University of Technology
06/2019 — 04/2021 · Bangkok
Contact
Let's
work
together

Open to Business Analyst, IT Project Coordination, and related roles — Bangkok hybrid or remote-friendly.

🤖
Piyaphan's Project Bot
Online · Gemini AI
สวัสดีครับ! ผม Project Bot ของ Piyaphan 👋

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